Eran

About Us

Our History

ERAN was founded in Jerusalem in 1971 by Maria-Berta Zasleni, in memory of her late husband, the psychiatrist, Arie Zasleni.  The organization was based on the American "call for help" models that were gaining popularity in the 1960's.

Today, Israel's only emotional first aid service provides 10 hotline centers in the country: Jerusalem, Tel Aviv, Haifa, Beersheva, Netanya, Kfar Saba, Carmiel, Hadera, Rishon Le Zion, and Nazareth. ERAN's services have also developed online with its mission statement: "To provide confidential, unconditional emotional support for all." 

 

Today, Israel's only emotional first aid service provides 10 hotline centers in the country: Jerusalem, Tel Aviv, Haifa, Beersheva, Netanya, Kfar Saba, Carmiel, Hadera, Rishon Le Zion, and Nazareth. ERAN's services have also developed online with its mission statement: "To provide confidential, unconditional emotional support for all." 

 

Partnerships and Coalitions

From our experience, there is much to be gained when non-profit organizations form partnerships and coalitions to help each other. At ERAN we see how this strategy expands and maximizes the good work for all concerned.

 

As a result of the country’s ongoing security problems, there is also a high demand for emotional help by traumatized citizens. ERAN is a founding member of the Israel Trauma Coalition (ITC), established in 2002, on the initiative of UJA-Federation of New York.

 

Public Awareness

The ERAN Information Center provides information to the public on available mental health services, as well educational guidance for schools and professionals in the community, regarding listening skills and mental health counseling.

 

ERAN also plays a decisive role in influencing public policy regarding mental health legislation, through its meetings with Knesset members. It serves as an advocate for the public by promoting accessibility to mental health services.  All of ERAN’s vital services and activities are offered to the public free of charge.

 

Organizational Structure

ERAN is a volunteer managed organization.  Each year ERAN volunteers hold annual branch elections to elect a Branch Managing Committee and this committee elects a volunteer to sit on the National Management Committee.  All financial, HR and operational guidelines are decided by the National Management Committee.

National Offices, situated in Netanya, include the communications infrastructure hub.